HR Bridge



Service Name Particular Basic Pack Premium Pack Platinum Pack
HR Bridge Services Breakup of Salaries_Earning and Deductions Breakup of Salaries_Earning and Deductions Breakup of Salaries_Earning and Deductions
Full and Final Settlement Full and Final Settlement Full and Final Settlement
Leaves and Attendance Related Leaves and Attendance Related Leaves and Attendance Related
Bifurcation of Payroll components as per state govt. job rate and work level Bifurcation of Payroll components as per state govt. job rate and work level Bifurcation of Payroll components as per state govt. job rate and work level
Bifurcation of Reimbursement eligibility, booking and payout Bifurcation of Reimbursement eligibility, booking and payout Bifurcation of Reimbursement eligibility, booking and payout
Bifurcation of Statutory (PF, ESI, Gratuity) Benefits Bifurcation of Statutory (PF, ESI, Gratuity) Benefits Bifurcation of Statutory (PF, ESI, Gratuity) Benefits
Explanation of All Policies of the Company Explanation of All Policies of the Company Explanation of All Policies of the Company
- Mediclaim Insurance Benefits and eligibility related Mediclaim Insurance Benefits and eligibility related
-   Helping in Tax Declaration, Tax Computation and calculations
-   Performance Management System (PMS) related
-   Compliance of No Due Checklist (NDC) related
Escalation of Queries to Level 2, if required, by email Escalation of Queries to Level 2 & 3, if required, by email Escalation of Queries to Level 2 & 3, if required, by email
Mode of Query Resolution Phone Calls Phone Calls Phone Calls
Emails Emails Emails
- - Voice Mails
CRM Exclusive CRM Support with Caller Verification Exclusive CRM Support with Caller Verification Exclusive CRM Support with Caller Verification
Case Registration on CRM Case Registration on CRM Case Registration on CRM
Weekly and Monthly Reports from CRM Daily, Weekly and Monthly Reports from CRM Daily, Weekly and Monthly Reports from CRM
Number of Resolutions Done/calls received Number of Resolutions Done/calls received Number of Resolutions Done/queries received
Outbound Connect Outbound calls done to Employees, in case any call gets missed once a day Outbound calls done to Employees, in case any call gets missed once a day Outbound calls done to Employees, in case any call gets missed every 4 hours