Onboarding



Service Name Particular Basic Pack Premium Pack Platinum Pack
Onboarding Services Assistance in pre-joining and post-joining activities Assistance in pre-joining and post-joining activities Assistance in pre-joining and post-joining activities
Cultural Onboarding: Welcome onboard call Cultural Onboarding: Welcome onboard call Cultural Onboarding: Welcome onboard call
Cultural Onboarding: Acclimatizing the associate to company’s culture and work environment Cultural Onboarding: Acclimatizing the associate to company’s culture and work environment Cultural Onboarding: Acclimatizing the associate to company’s culture and work environment
- Cultural Onboarding: Scheduling training sessions Cultural Onboarding: Scheduling training sessions
- - Cultural Onboarding: Keeping a tab on travel accommodation if needed, Relocation request to be coordinated
Coordination with candidate’s supervisor to enable hassle free joining of the candidate Coordination with candidate’s supervisor to enable hassle free joining of the candidate Coordination with candidate’s supervisor to enable hassle free joining of the candidate
- Transactional Onboarding: Completing Document formalities (Follow up of pending documents, if any) Transactional Onboarding: Completing Document formalities (Follow up of pending documents, if any)
-   Transactional Onboarding: Updation of personal/professional details in HRMS portal
-   Transactional Onboarding: Generation of appointment letter, associate code and providing access/HID card
- 15 days pre-joining support also offered to the candidate 15 days pre-joining and 30 day post-joining support also offered to the candidate
-   Conducting Background verification
-   Off roll associates also entertained
Mode of Query Resolution Calls Calls Calls
Emails Emails Emails
- - Voice Mails
CRM - - HRMS Portal usage
Outbound Connect Outbound calling done to new associates Outbound calling done to new associates Outbound calling done to new associates